Order Process

How to Complete an Order at MessySupplies.com

 

1. Add items to your basket and select 'checkout'.

2. Enter your billing details. If the delivery address is the same as the billing address, ensure 'My delivery and billing details are the same' is selected to save entering the same information twice.

3. Select your chosen delivery method.

4. Select your chosen payment provider.

5. Enter a coupon code if applicable.

6. Add any comments to your order (such as a safe place) if applicable.

7. Click 'continue'

8. On the next page you will have an opportunity to finalise your order by double checking your basket. Click 'Confirm Order'

9. You’ll be directed to your chosen payment method. See below ‘Payment Information’ for more info!

10. Congratulations, you’ve created an order with MessySupplies! We’ll aim to dispatch within 24hrs and you’ll have your order within your chosen delivery timeframe.

 

Payment Information 

 

Paying via Credit / Debit Card (SagePay)

If paying via SagePay, once you’ve completed step 8, by clicking 'Confirm Order', you will be taken to a secure payment page where you will be asked “How do you want to pay?” Select your chosen payment method (eg. Visa / Mastercard / American Express etc). You will automatically be taken to the next page. Enter your card details and click ‘confirm card details’. You can then review your order before clicking ‘pay AMOUNT now’.

 

Once processed, you’ll be redirected to step 10.

 

Paying via PayPal

If paying via PayPal, once you’ve completed step 8, by clicking 'Confirm Order', you will be taken to your PayPal login page where you will need to enter your PayPal email address and password. From there you can double check your payment and confirm payment.

 

Paying via Credit / Debit Card (Nochex)

If paying via Nochex, once you’ve completed step 8, by clicking 'Confirm Order', you will be taken to a secure payment page where you will firstly need to select your payment method (eg. Visa / Mastercard / American Express etc). You will automatically be taken to the next page. Enter your card details and confirm your billing address. To finalise payment, agree to the Nochex Terms & Conditions and click 'Make Payment'. Once processed, you’ll be redirected to step 10.

 

Payment will show on your statement as Nochex - Messy Suppl.

 

Paying via Bank Transfer

If paying by Bank Transfer, once at the checkout page our instructions will appear prior to selecting ‘Confirm Order'. They are:

"Thank you for choosing to pay via a Bank Transfer.

To finalise your order please select 'confirm order' below. This will notify us of your request to pay via a Bank Transfer. We will generate an invoice for you with our bank account information within 24hrs.

From the point of issue, you have 3 business days to pay the invoice unless otherwise agreed. If payment has not been received within 3 business days your order will be cancelled without notice. You will be required to check-out again to reissue an order. Your order will not be shipped until payment has cleared in our account."

 

Please note, we will only dispatch once we’ve received cleared funds.


Paying via a Purchase Order

If paying by Purchase Order, you will require a PO Number which must be entered in the box on screen. No funds will be taken at the checkout process; however, we must stress that we will NOT dispatch items until full payment has cleared our account. I would advise making payment within 3 business days to prevent unnecessary delays.

 

Once the above steps have been completed you will see an ‘Order Confirmation’ page which confirms receipt of your order. We will try and dispatch your order within 24 hours (Monday to Friday), Terms & Conditions Apply.



The document was last updated February 01, 2018